Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to ILoveGorakhpur.com. These Terms & Conditions govern your use of our website and services, including our Print-On-Demand offerings. By accessing or using our website, you agree to be bound by these terms.

2. User Eligibility

  • You must be at least 18 years old or have parental consent to use our services.
  • By placing an order, you confirm that all information provided is accurate.

3. Orders & Payments

  • All orders are processed after full payment is received.
  • Prices are listed in INR (Indian Rupees) and include applicable taxes as per Indian law.
  • We accept secure payments via UPI, Credit/Debit Cards, Net Banking, and Wallets.
  • ILoveGorakhpur.com is not responsible for payment failures due to third-party payment gateways.

4. Shipping & Delivery

  • We deliver across India through trusted courier partners.
  • Estimated delivery time is 5-10 business days, depending on location.
  • We are not responsible for delays due to unforeseen circumstances like weather, strikes, or courier issues.
  • In case of lost shipments, we will initiate an investigation with our courier partners. If the package is confirmed lost, we will issue a full refund or replacement.

5. Cancellations, Returns & Refunds

  • Cancellations: Allowed within 24 hours of order placement.
  • Returns: Since products are customized, returns are not accepted, except for defective or incorrect items.
  • Refunds: Issued only for damaged or incorrect orders. Customers must notify us within 48 hours of delivery with proof (photos/videos).

6. Intellectual Property Rights

  • All content, including logos, images, and designs on ILoveGorakhpur.com, is our property. Unauthorized use is prohibited.
  • By submitting a design for printing, you confirm that you have the legal right to use it. ILoveGorakhpur.com holds no responsibility for copyright violations, and any disputes must be resolved by the user directly with the rights holder.

7. Limitation of Liability

  • We strive to provide high-quality services, but we are not liable for indirect, incidental, or consequential damages related to product use.
  • We are not responsible for any issues arising from third-party services, including payment failures, delayed deliveries, or technical errors.
  • Any disputes will be resolved as per Indian law.

8. Privacy Policy

Your data is safe with us. We collect customer details only for order processing and service improvements. Read our full Privacy Policy [here].

9. Modification of Terms

ILoveGorakhpur.com reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Users are encouraged to review this page periodically.

10. Force Majeure

ILoveGorakhpur.com shall not be held liable for any delays, losses, or failures in performance due to events beyond our control, including but not limited to natural disasters, government restrictions, strikes, or technical failures.

11. Governing Law & Dispute Resolution

  • These terms are governed by the laws of India.
  • In case of disputes, the jurisdiction will be Gorakhpur, Uttar Pradesh.

12. Contact Us

📩 Email: [email protected]

🌐 Website: [ILoveGorakhpur.com]

By continuing to use ILoveGorakhpur.com, you accept these Terms & Conditions.

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